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We totally understand that for some, starting a conversation about mental health can be a sensitive topic, but it's an important one.
Here are some tips we’ve come up with on how you could approach it.
Find a comfortable space where both you and the other person can speak openly without distractions or interruptions. This is why we created Chatterboxes - these are designed specifically for mental health conversations.
Begin by expressing your care and concern for the person. Let them know that you've noticed some changes or that you're there to listen if they need to talk.
Create an atmosphere of acceptance and understanding. Assure them that you're there to support them and that their feelings are valid. Avoid blaming or criticising them for their experiences.
Assure the person that you're there to support them unconditionally. Let them know that you won't judge them based on their mental health challenges. Reiterate your willingness to listen and offer assistance whenever they need it.
Encourage them to share their thoughts and feelings by asking open-ended questions. This allows them to express themselves more freely and delve deeper into their experiences.
Give them your full attention and actively listen to what they're saying. Maintain eye contact, nod, and provide verbal and non-verbal cues to show that you're engaged in the conversation. Avoid interrupting or rushing to offer solutions.
If you feel comfortable and it's relevant, you can share your own experiences with mental health challenges. This can help the person feel less alone and more understood.
Be prepared with information about mental health support resources such as helplines, therapists, support groups, or online resources. Offer to help them find the support they may need.
Assure the person that their conversation with you will remain confidential unless they are at risk of harming themselves or others. Respect their privacy and only share information with their consent or when necessary for their safety.
Let the person know that their emotions are valid and that it's okay to feel the way they do. Avoid dismissing or downplaying their experiences. Validate their emotions by saying things like, "I understand that this is difficult for you," or "It's okay to feel this way."
Understand that discussing mental health can be challenging and may take time. Be patient and avoid pressuring them to open up or share more than they're comfortable with. Respect their boundaries and let them set the pace of the conversation.
While it's natural to want to help, refrain from giving unsolicited advice or quick-fix solutions. Instead, focus on active listening and providing emotional support. If they ask for advice, offer suggestions and encourage them to seek professional guidance.
Discuss the importance of self-care and offer suggestions for activities that can promote well-being. Encourage them to engage in activities they enjoy, such as hobbies, exercise, mindfulness, or spending time in nature.
Emphasise that seeking professional help is a positive and beneficial step towards recovery. Share information about therapy, counselling, or psychiatry and emphasise that professionals are trained to provide the support needed.
After the initial conversation, make an effort to follow up with the person. Send a message or give them a call to let them know you're thinking of them and are available to continue the conversation or offer support.
Every individual's experience with mental health is unique, so it's essential to be flexible and adapt your approach based on their specific needs. Your support and understanding can make a significant difference in their journey towards mental well-being.
Remember, it's crucial to approach the conversation with empathy, patience, and respect. Encourage the person to seek professional help if needed and let them know that seeking support is a sign of strength.
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